Privacy Policy

1. Who We Are

RFJ Media ("we," "us," "our") builds websites and marketing systems for contractors. This Privacy Policy explains how we collect, use, and protect information you provide through our website at rfjmedia.com and related communications (phone, SMS, email).

2. Information We Collect

When you contact us or fill out a form, we may collect:

• Name and business name
• Email address
• Phone number (optional)
• Trade or industry
• Message content you send us
• Consent selections (SMS opt-in preferences)

3. How We Use Your Information

We use your information to:

• Respond to your inquiry and provide requested services
• Send transactional messages (appointment confirmations, updates, reminders) if you opt in
• Send promotional messages (offers, marketing) if you separately opt in
• Improve our services and communications

4. SMS / Text Messaging

We only send SMS messages to phone numbers where the owner has explicitly opted in by checking the appropriate consent box on our website form. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at rubens@rfjmedia.com or 954-793-3919. Your mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our business (e.g., email delivery, SMS platform, CRM) under confidentiality obligations. We may disclose information if required by law.

6. Data Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission over the internet is 100% secure.

7. Your Rights

You may request access, correction, or deletion of your personal information by emailing rubens@rfjmedia.com. You may unsubscribe from marketing communications at any time.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

10. Contact Us

RFJ Media
Email: rubens@rfjmedia.com
Phone: 954-793-3919